Privacy Policy

Effective Date: March 15, 2026

Chicagoland Security Screens ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

Personal Information You Provide: When you request a quote, fill out a contact form, schedule a consultation, or otherwise interact with us, we may collect:

• Full name
• Email address
• Phone number
• Home or business address
• Details about your property (windows, doors, etc.)
• Any other information you voluntarily provide

Information Collected Automatically: When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URL
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and conduct in-home consultations
• Process and fulfill screen installation orders
• Communicate with you about your project, appointments, and follow-ups
• Send marketing and promotional messages (only with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations

3. Text Message Communications

If you opt in to receive text messages from us, you consent to receive non-marketing messages related to your consultation and installation, as well as marketing messages including special offers, discounts, and product updates (if separately opted in). Message frequency varies. Message and data rates may apply. Text HELP for assistance or STOP to opt out at any time. Opting out of text messages will not affect other communications.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party tools we use to manage scheduling, communications, and customer relationships (e.g., our CRM platform)
• Installation Partners: If applicable, trusted professionals involved in your project
• Legal Compliance: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance your experience, analyze site traffic, and understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

6. Third-Party Services

Our website may contain links to third-party websites or embed third-party services (such as contact forms, analytics, or social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the information below.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Chicagoland Security Screens
Email: peter@chicagolandsecurityscreens.com
Website: chicagolandsecurityscreens.com